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ShreeBit Solutions ("we", "us", "our") is a digital studio based in India. This policy explains what personal information we collect when you use our website or services, why we collect it, and how we handle it.

Information we collect

When you contact us through our contact form or request a quote, we collect your name, email address, phone number (optional), and the details you provide about your project.

When you purchase a template, we collect the information required to process your payment through Razorpay. We do not store card numbers or payment credentials — these are handled entirely by Razorpay on their secure servers.

We may collect your email address if you subscribe to our newsletter. You can unsubscribe at any time.

How we use your information

To respond to your enquiries and deliver the services you request.

To process your orders and send order confirmations and receipts.

To send you updates about your project or order status.

To send you our newsletter, if you have opted in. We will not send marketing emails without your consent.

How we share your information

We do not sell, rent, or trade your personal information to third parties.

We share your information only with service providers necessary to run our business — such as Razorpay for payment processing. These providers are contractually required to keep your data secure and use it only for the purpose it was shared.

We may disclose your information if required by law or a valid legal process.

Data retention

We retain your contact and order information for as long as necessary to fulfil the services requested and to comply with our legal obligations, typically no longer than 3 years after your last interaction with us.

You may request deletion of your data at any time by emailing us at shreebitsolution@gmail.com.

Cookies

This website uses only essential cookies required for the site to function. We do not use third-party tracking or advertising cookies.

We do not currently use Google Analytics or any third-party analytics service. If this changes, we will update this policy and add a cookie consent prompt.

Your rights

You have the right to access, correct, or delete the personal data we hold about you.

To exercise any of these rights, email us at shreebitsolution@gmail.com with the subject line "Data request". We will respond within 30 days.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

All data transmitted to and from this website is encrypted using HTTPS.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our services after any changes constitutes acceptance of the updated policy.

Questions about this policy?

Email us at shreebitsolution@gmail.com — we respond within one business day.

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